Policy information

Ordering and Cancellations

All orders from the menu must be placed at least 7 days in advance with payment also 7 days before delivery/pick up. Further orders can be placed up to a year in advanced. 


Cancellations made at least 7 days in advance will be refunded in full to the customer or completely cancelled at no extra charge.


Cancellations between 7 days - delivery day will receive a 50% refund.

For larger orders, let's have a chat first. Please note that these orders must be placed at least 14 days in advance. 

Examples of these are:

  • 48 or more cupcakes, cookies or Cakesicles.

  • Multiple large cakes in a single order

  • Dessert tables for events

  • Tiered cakes

Items are made to suit your wishes and desires, so if you have any or would like some inspiration let's have a chat first.

Delivery and Care

Orders from the menu are for collection only. Larger orders can be delivered at an additional cost of €0.19/km. 

Please note that when products have been handed over, it is then the sole responsibility of the customer to handle them with care. No compensation will be made in the case of any damage to products. 

Useful Tips:

Please remember to keep products out of direct sunlight, warm areas and on a flat surface at all times.

Refrigeration is possible for up to 7 days and freezing up to 3 months.
If refrigerating, keep away from strong smelling foods as this can have an impact on the smell of baked goods. For freezing make sure to wrap tightly or store in an air tight container.

For consuming, defrost in the fridge first then let rest at room temperature for 10 minutes.

Dietary information

Please note that cakes contain eggs, dairy, gluten, nuts and seeds (or traces if nuts and seeds are not used) hence not suitable to those with an allergy or intolerance.